Frequently Asked Questions
Is your product safe for children and pets?
Yes. Our cleaning solvent is a non-toxic, homogenized blend of water and solvent based cleaners. Because it dries quickly and leaves no irritating residues or toxic chemicals, it is completely safe for your loved ones (2 and 4 legged) and is actually used in hospitals and health care facilities around the country.
How long will it take my carpet to dry?
An average carpet cleaning will be completely dry in 2 hours, but you will be able to walk on the cleaned area within 30 minutes.
Will you move my furniture?
If requested at the time of scheduling, we will move some furniture at an additional cost. Due to insurance restrictions, our technicians cannot move armoires, china cabinets, beds, bookcases and electronics. Please be sure to mention furniture moving when you schedule your cleaning services.
Is Very Low Moisture Cleaning safe for my carpet?
Absolutely. Our Very Low Moisture (VLM) cleaning process uses non-toxic, deep cleaning solvents that ionize dirt and stains and gently, but effectively, lifts them out of your carpet. Because we do not soak the carpet, there is no chance of shrinkage or mildew and there are no soil-attracting residues left behind to cause rapid re-soiling. VLM cleaning also ensures the essential glues, taping and backing are not damaged.
Traditional steam cleaning systems rely on hot water, harsh chemicals and abrasive brushes which force water into the carpet fibers, mesh and padding and drive the dirt and debris deeper into the carpet and pad. Water extraction cleaning has been shown to decrease the life expectancy of your carpet.
Do you offer any discounts?
Yes. We offer 10% off all cleaning services for Seniors, Active and Retired Military, First Responders, Teachers and Health Care Workers. Check our Facebook page for our current specials and deals.